Finally settling down

Dear Jenn,
We are finally beginning to settle down, after moving into our condo. We thought that we would let you know how much we love it.
But just as importantly, we thought that it would only be appropriate to let you know that this would not be possible without your professional assistance.
Three years ago, when we first rented here in Arizona, we fell in love with the climate. We considered purchasing our own place, however the challenge just seemed to be too enormous. The fact that we were new to the region, in addition to not knowing anyone, or anything about the geography was intimidating to say the least. Living in the Midwest all of our lives, we had experience in purchasing real estate, but we were familiar with the values, the geography, and the people. But this was a whole new ball game.
It was our good fortune to encounter a person of your caliber. Your knowledge of the area, and your personality made us aware that we were dealing with a truly dedicated, and caring person, that we immediately felt comfortable with. You went above and beyond our expectations. You knew exactly what we expected, and delivered accordingly. Never did we feel pressured, or felt that we were looking at listings needlessly. When we finally made a decision you worked tirelessly throughout the process, to the closing, and last but not least surprised us with a welcome to our new residence, and a very generous house warming gift.
You are truly a credit to your profession, and a direct reflection to Keller Williams Realty. Thank you from our entire family.
Sincerely,

— Jack and Babe